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ServiceNow Product Owner

Landis+Gyr EMEA, formerly part of the Landis+Gyr Group, supports electricity, gas, water and thermal utilities in managing increasingly complex networks, improving operational efficiency and enabling more sustainable use of resources.

 
With more than 2.800 employees in 19 countries and decades of experience in critical infrastructure technology, the company provides advanced metering, network intelligence and digital solutions to utilities and infrastructure operators primarily across Europe, Middle East and Africa. As a standalone organisation, Landis+Gyr EMEA builds on long-standing customer relationships and proven technology capabilities, backed by experienced regional teams.

 

 

Role Overview

Product owner responsible for the overall operation, roadmap, development, and lifecycle management of ServiceNow; Customer Service and ITSM.  

 

Key Responsibilities

Product Ownership, Architecture & Technology

  • Own the ServiceNow product roadmap and lifecycle  

  • Define and prioritize features across modules, with main responsibility focus being CSM 

  • Translate business requirements into technical specifications  

  • Ensure platform architecture aligns with enterprise standards, ecurity and compliance requirements and integration strategy 

  • Govern configurations, technical debt and platform upgrades and releases 

  • Ensure usability, performance, and scalability of ServiceNow solutions 

Business engagement & solutions

  • Stakeholder engagement – act as a primary IT partner for business leaders (members of the EMEA architecture board and contact for BU Energy Solutions) 

  • Lead demand intake, prioritization, and backlog management for ServiceNow initiatives 

  • Ability to manage complex projects and coordinate with multiple stakeholders globally 

  • Strategic thinker with a hands-on approach to execution 

  • Skilled in both advisory and technical implementation 

  • Collaborative mindset to work across departments and functions 

Profile

  • A degree in IT or relevant working experience in related area of business (4+ years) 

  • Driven, solution-oriented and pro-active work approach combined with a positive can do attitude 

  • Strong analytical ability, interpersonal & communication skills and attention to details 

  • Sound knowledge of support, project and process management  

  • Readiness for continuous further training and to keep up-to-date about the developments of products and programs 

  • Excellent written and verbal English 

  • Project management skills 

 

We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.

Title:  ServiceNow Product Owner

Facility:  22152
Location: 

Prague, CZ

Workplace Type:  Hybrid
Career Level:  Experienced
Date:  Jun 29, 2026

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